Cestar College, Longueuil Campus
Privacy Policy
What is the purpose of our privacy policy?
Our privacy policy has been developed in accordance with Canadian federal and provincial privacy laws. This policy page explains the following:
- What information do we collect from our users?
- How do we collect this information?
- For what purposes do we use this information?
- How do we ensure that the information collected is protected and secure?
- Contact details for the person to contact if you have any questions
Please note that our sites may contain links to websites owned and operated by other companies. This policy does not apply to these other sites and services. We are not responsible for their content or privacy policies.
Policy changes
Please note that Cestar College, Longueuil Campus reserves the right to modify this policy at any time, and these modifications will be posted on our website. The date of the policy modification will be indicated at the bottom of this page. By continuing to use our website and its features or by purchasing products after notification of a policy modification, you signify your acceptance of all changes. As a user, it is your responsibility to read, understand, and accept the updated version of this policy.
What information do we collect from our users?
We only collect information about you that is essential to establishing and maintaining our relationship with you. We collect your personal information directly from you, with your consent. However, we may also collect personal information about you from external sources with your consent, or without your consent if permitted by law.
The types of information we collect:
- Personal information such as your first and last name, date of birth, full address, telephone number and email address.
- Statistical data that does not reveal your identity, such as demographic or statistical information. This data does not directly or indirectly reveal your identity, but is rather derived from your personal information to help us better understand user behavior on our website.
- Technical information such as device details, browser type and operating system used, in order to identify user behavior patterns on our website.
- Your actions on the website, including your clicks, pages viewed, time spent on the page and final action, will help us map your customer journey on the website.
- The payment information you provide at the time of purchase is collected exclusively by payment solution providers such as Moneris or PayPal, as well as by fraud prevention solutions. We do not store any of your payment information in our archives.
- The personal information provided by potential candidates when applying for a job or internship advertised on our website.
How do we collect this information?
When you interact with Cestar College, Longueuil Campus by performing one of the following actions:
- Purchase an institutional certificate course, webinar, or workshop from our website.
- Complete the application form or the interview form with an advisor on one of our pages for programs authorized by the Ministry of Higher Education.
- Fill out the “Speak to an advisor” form on the institutional certificates page or on the homepage.
- Subscribe to our newsletter on our website or on the blog.
- Submit a question by email
- Contact our administrative team by phone or email
- Interact with our social media platforms
- Participating in competitions or surveys
Please note that we do not keep track of your purchases or any sensitive information you provide during those purchases. We limit data collection to essential information.
By using cookies
Cookies are small files that are stored on your computer when you visit a website. We use cookies to compile information about you, your preferences, or your device each time you visit our website. This information does not allow us to directly identify you and is only used to provide you with a more personalized web experience.
Note: We give you the option to accept or decline certain types of cookies when you visit our website. External third-party services also collect information when you visit our website. These services have their own privacy policies, and we are not responsible for those policies.
Strictly Necessary Cookies – These are essential cookies that are necessary for websites to function and operate as intended. This includes the ability to add items to your cart or purchase courses/webinars, etc., on our website. Strictly necessary cookies do not require any content from the user, and most cookie laws allow them to operate without requiring user consent before performing their functions. These cookies do not collect any information about the user.
Performance cookies – These cookies allow us to monitor, analyze, and improve website performance. The information collected by these cookies is aggregated and therefore anonymous. We use Google Analytics to measure website performance using these cookies. Google retains the collected information and may share it with third parties if required by law. By using our website, you consent to the processing of your data by Google in the manner and for the purposes described above.
For what purposes do we use your information?
- To process your order and provide you with information on the status of your order.
- To answer the questions you ask on our website
- To provide you with information about our products and services that may be of interest to you through newsletters.
- manage a competition, a promotion or a survey
- to prevent errors and fraud and to comply with our legal obligations.
Note: All of the above uses of your personal information will not allow you to be identified. Your personal information will not be used for any purpose other than those described above, unless you consent or are required or permitted to do so by law.
How long do we keep your personal data?
We retain your personal information only for as long as reasonably necessary for the purposes set out in this policy, or longer if required by law.
Safeguard measures employed
We have implemented an information security policy to protect your personal data against loss or theft, unauthorized access, copying, reuse or modification.
We use strict physical, organizational, and technological safeguards to ensure that the accuracy and completeness of the information we collect is not compromised.
Do we disclose information to third parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to do so to comply with the law, enforce our site policies, or protect our rights, property, or safety, as well as those of others. However, non-personally identifiable information about visitors may be provided to other parties for marketing, advertising, or other purposes.
Compliance with California's online privacy law
Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. Therefore, we will not share your personal information with third parties without your consent.
Compliance with the law on the protection of children's online privacy
We comply with the requirements of the Children's Online Privacy Protection Act (COPPA) and do not collect any information from individuals under the age of 13. Our website, products, and services are intended for individuals aged 13 and over.
Your consent
By using our site, you agree to our privacy policy. You may withdraw your consent at any time, subject to legal and contractual restrictions and reasonable notice.
Changes to our privacy policy
If we decide to change our privacy policy, we will post those changes on this page and/or update the privacy policy modification date. This policy was last modified on March 6, 2024.
Contact
Any questions or concerns regarding this policy or the collection, use and disclosure of your personal information can be directed to the following address:
Cestar College, Longueuil Campus
Attention: Privacy Officer
Derek Bullard | School Director
Derek.Bullard@cestarcollege.com | 514.400.2140
174, Chemin du Coteau-Rouge
Longueuil (Quebec) J4J 1W9