Registration is now open for January 2024, March 2024 and May 2024.  Consult our programs authorized by the Ministry of Higher Education. We also offer institutional certificate courses.

Privacy Policy


What is the objective of our Privacy Policy?

Our privacy policy was created in compliance with the Canadian federal and provincial privacy laws. This policies page will explain the following:

  1. What is the information we collect from our users?
  2. How do we collect this information?
  3. What do we use your information for?
  4. How do we ensure that your collected information is protected and secured?
  5. Contact information in case you have any questions?

Please note that our sites may contain links to websites that are owned and operated by other companies. This policy does not apply to these other sites and services. We are not responsible or accountable for their content or privacy policies. 

Modifications to the Policy

Please note that Cestar Collège, Campus Sherbrooke reserves all the rights to make changes to this policy at any time and these changes will be reflected on our website. The policy modification date will be stated at the end of this page. By continuing the usage of our website and its features or purchasing products post notice of changes to our policy will mean that you accept all of the changes made. The onus is on you, as a user, to read, understand and accept the updated version of this policy.

What is the information we collect from our users?

We only collect information about you that is essential to establish and maintain our relationship with you. We collect your personal information directly from you, with consent. However, we may also collect personal information about you from outside sources with your consent, without your consent if the law so authorizes.

The types of information we collect:

  1. Personal Information such as your first and last name, your date of birth, your complete address, your telephone number and your email address.
  2. Statistical data that does not reveal your identity such as demographic or statistical information. This does not directly or indirectly reveal your identity but is rather derived from your personal information to help us get more insights about user behaviour on our website.
  3. Technical information such as device details, browser type, and operation system used, to identify user behaviour patterns on our website.
  4. Your actions on the website including your clicks, pages viewed, time spent on page and final action that will help us map your customer journey on the website. 
  5. Payment information that is provided during the time of purchase is collected exclusively by payment solution providers like Moneris or PayPal, as well as by fraud prevention solutions. We do not store any of your payment information in our records. 
  6. Personal information submitted by potential candidates when applying for a job or an internship advertised on our website. 

How do we collect this information?

When you interact with Cestar Collège, Campus Sherbrooke by performing ANY of the following actions:

  1. Purchase an Institutional Certificate Course, a Webinar or a Workshop, or, Rent a Room from our website
  2. Complete the Apply Now Form or Speak to an Advisor Form in any of our Ministry of Higher Education Authorized Programs Page
  3. Complete the Speak to an Advisor Form in any of our Institutional Certificates Page or the Home Page
  4. Provide your complete details and request for your Diploma Hardcopy
  5. Subscribe to our newsletter on our website or the blog.
  6. Submit a question via email
  7. Connect with our admin team via phone or email
  8. Interact with our social media platforms
  9. Participate in contests or surveys 

Please note that we do not keep a record of your purchases or the sensitive information that you provide while making these purchases. We limit the collection to essential information only

By using Cookies

Cookies are small files that are stored on your computer when you visit any website .We use cookies to compile information about you, your preferences or your device, everytime you visit our website. This information does not help us to directly identify you and is only used to provide you with a better personalized web experience. 

Please note: We give you the option of accepting or declining certain types of cookies when you visit our website. There are external third party services that also collect information when you visit our website. These services have their own privacy policies and we are not responsible for these privacy policies.

Strictly Necessary Cookies  – These refer to essential cookies that are necessary for websites to function and operate as they are supposed to.  These actions include the ability to add items to your cart or purchase classes/webinars etc from our website. Strictly necessary cookies do not require user content at all and most cookie laws allow strictly necessary cookies to be exempt from collecting user consent before performing their actions. These cookies do not track any user information.

Performance Cookies – These cookies monitor, analyze and improve site performance and the information collected by these cookies is aggregated, and hence anonymous. We use Google Analytics to measure site performance through these cookies. Google saves this collected information and may transfer this to third parties where required by law. By using our website, you consent to this processing of data about you by Google in the manner and purposes indicated above. 

What do we use your information for?

  1. To process your order and to provide information regarding the status of your order.
  2. To answer any questions you submit on our website
  3. To provide you with information about our products and services that may be of interest to you via newsletters
  4. To administer a contest, promotion or survey
  5. To prevent errors and fraud and comply with our legal obligations

Please Note: All of these above mentioned uses of your personal information will not allow you to be identified. Your personal information shall not be used for purposes other than the ones described above except with your consent or as required or authorized by law. 

How Long We Store Your Personal Data?

We only store your personal information for as long as is reasonably necessary for the purposes set out in this Policy, or longer if required by law. 

Safeguard Measures Employed

We have employed an information security policy to protect your personal information against loss or theft, unauthorized access, copying, reuse or modification.

We use tight physical, organizational and technological safeguard measures to ensure that the accuracy and completeness of the information we collect is not compromised.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy. You may withdraw your consent at any time, subject to legal and contractual restrictions and reasonable notice. 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date. This policy was last modified on January 9, 2024

Contact

All questions or concerns regarding this Policy or about the collection, use and disclosure of your personal information may be addressed at the following address:

Cestar Collège, Campus Sherbrooke

37 rue Wellington N., 

Sherbrooke, QC, Canada, J1H 5A9

Chief Privacy Officer

Derek Bullard | School Director

Derek.Bullard@cestarcollege.com | 5144002140

37 Wellington street N., Sherbrooke (Quebec), Canada, J1H 5A9